To import a candidate from UKG to Referoo:
In the Job Requisition, select a package from the Referoo Package dropdown.
Move the applicant job application to the hiring stage which has been selected to trigger reference checking process for example “Pre Employment Checks”.
The integration between UKG and Referoo is set up to be run automatically overnight (between 5pm and 8am) daily, so no extra action is required to push the candidate to Referoo.
Manually Running The Integration
You can trigger this process manually in UKG by:
Navigating to Settings > System > Integration Setup > Manage Integration
Click the Play Button Next to _Referoo Process Packages.
This may take a few minutes to run.
Integration logs
UKG logs actions taken by the integration. To view these in UKG, navigate to My Info > My Reports > System Reports > Integrations.
This report only shows the same day by default, so don't forget to set the date range. If the status is error please contact UKG support so that they can investigate any issues with the process.
Please reach out to support@referoo.com.au or through the Referoo Chatbot on any Referoo page if you have any questions!