At times you may be informed your candidate details are not correct, or that an additional reference is required. You can manage these at a later time on your candidate dashboard which can be accessed through the link originally provided.
Navigating to the Correct Page
Navigate to the Referees page in your candidate dashboard. This is accessed on desktop by clicking on the word Referees on the far-left hand side.
On mobile this is accessed by clicking the menu icon in the top-right hand corner.
If you do not see the Referees appearing as below, this means you are on the Summary page.
Editing a Referee
Confirm that the referee has a status of "Referee Not Contacted" or "Awaiting Referee Response". If the referee has a status of "Referee Confirmed Details" or "Completed" you will not be able to be edit them.
Click the edit icon next to the name of the referee needing editing.
Edit the details as required.
Click "Submit".
Deleting a Referee
Confirm that the referee has a status of "Referee Not Contacted" or "Awaiting Referee Response". If the referee has a status of "Referee Confirmed Details" or "Completed" you will not be able to be delete them.
Click the edit icon next to the name of the referee needing editing.
Scroll to the bottom of the block of text.
Click "Delete".
Adding a Referee
Scroll to the bottom of the page.
Click "Add Another Reference".
Enter the referee details as appropriate.
Click "Submit".
NOTE: Your recruiter may have set a maximum number of references to be provided. If attempts to add another reference return an error, please reach out via the chat and the Referoo support team will be able to assist.
Please reach out to support@referoo.com.au or through the Referoo Chatbot on any Referoo page if you have any questions!