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Candidate: What is Referoo?

Understanding Referoo Reference Checks

Fran avatar
Written by Fran
Updated over 2 years ago

Welcome to Referoo!

Your recruiter has chosen Referoo to collect your references. Referoo is an online reference-checking platform, where references are collected from candidates and their referees by filling out forms online.

How Referoo Works

Creating you as a candidate

Your recruiter will add your full name, email and phone number into their company's Referoo account. They will also set the number of references they would like you to provide (usually 2). Once your details are in Referoo, you will automatically receive an email and/or SMS invitation to provide your referee's details by filling out an online form.

Creating your referees

After you follow the link in the email or SMS message, you will be taken to your Candidate Dashboard, where you are able to provide your referee's details - each referee's full name, phone number, email address, and some information about your relationship with that referee.

Once you submit these details, each referee will also be contacted by email and/or SMS message, and be provided the option to either Accept or Decline the invitation. If they Decline, you will receive an email notification and be asked to return to your Candidate Dashboard to nominate a different referee.

Referees filling out your references

If a referee Accepts your reference request, the link that they click will take them to an online form where they can review the contact and relationship information you provided about them. They then continue through and answer the recruiter's reference questionnaire, filling out the reference answers on their online form.

Once they are done, they submit the form (all online) and see a confirmation screen. They can then close out the Referoo page.

Recruiter reviewing reference reports

Once a referee completes a reference, the recruiter is notified via email, and they can review the completed reference report within their Referoo account. They will review each of your completed reference reports, then once they are ready they will contact you to advise the next steps in the recruitment process.

Once all of your requested reference reports are complete, your journey with Referoo is over (for this application anyway)! We might see you again if you apply for another role with a recruiter that uses Referoo reference checking.
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Please reach out to support@referoo.com.au or through the Referoo Chatbot on any Referoo page if you have any questions!

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