So long as your recruiter/hiring manager has approved a character reference, referees can use these reference forms to provide a character reference as well.
It's always best to check in with the recruiter/hiring manager first. Information on whether character references are accepted may be included in the original invite you received. Your recruiter/hiring manager's contact details will be in the top left-hand corner of your dashboard or included in the original invite email, but don't reply to the invite email itself - that goes through to an unmonitored Referoo inbox (all these details are included in the invite itself!)
You and your referee(s) would just need to provide the character reference details as best you can into the available fields. For example, in the Start Date section, the date that the candidate and referee met can be noted, by typing in 'Met - 20/08/2021'. For any questions that don't make sense for a character reference in any way, 'character reference’ can be typed in or an N/A option chosen.
Please reach out to support@referoo.com.au or through the Referoo Chatbot on any Referoo page if you have any questions!