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Submitting a Reference

A step by step guide

Fran avatar
Written by Fran
Updated over a week ago

Thank you for taking your time to complete a reference check in Referoo.

If you have any technical challenges, please contact us through the Chatbot in the bottom right-hand corner of any Referoo page and we'll help out right away.
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If you have any queries about the questions themselves or the candidate, please use the recruiter contact details to get in touch with the recruiter who is using Referoo to collect the reference check. Their details are in the top left-hand corner of your screen.

Consent & Digital Signature

Please read the Referoo consent section, enter your name in the Signature box, then click I Consent button. Referoo's data Policy can be found here. If you would prefer for the recruiter not to share your reference with the candidate, please contact them first so that they can confirm this for you.

Simply type your name into this box and a digital signature will be created for you.

After this you will be able to click next to move on to the next step.

Confirm Details

Check the My Details section to ensure the details provided by the candidate are correct, please review both your contact details and the relationship information that has been entered in. Please make any changes that are needed before progressing to the next page.

Progressing to the Questionnaire

Use the blue Next Step button at the bottom of the page to see the reference questions themselves. Please ensure you have ticked the Consent tickbox and double-checked all of the details before pressing this button, as you will not be able to return to this page.

Questions

On the next page you will find the list of questions that the recruiter is asking you to fill out. Please do your best to provide informative answers to the questions, ensuring you answer every question marked with an asterisk * at the minimum. If you miss anything or would like to add to your answers once submitted, please call the recruiter who can access your response to complete it further with you over the phone.

Submit the Reference

Once you have double-checked all answers are complete, click the Submit button.

It might take up to 10 seconds for your answers to be saved, please do not close this page until you see the Response Received confirmation screen.

Response Received page

You will see this page when all your answers have been saved. The are fully submitted, and you may be also given the option to:

  • Further verify your reference by signing into LinkedIn

  • Indicate you are open to other roles that are open with this company

  • Indicate that you would appreciate help with the hiring needs for your own company (if the recruiter works at a Recruitment Agency)

Thank you once again for taking the time to complete a reference with Referoo.


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Please reach out to support@referoo.com.au or through the Referoo Chatbot on any Referoo page if you have any questions!

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