Q: Why do I need to undergo background checks for a new role?
A: Companies conduct background checks for several key reasons, including:
Verification of Qualifications: Employers want to ensure that the information you provided on your resume or job application is accurate. This includes verifying your educational background, work experience, and credentials.
Safety and Security: To protect the company, employees, and customers, many businesses perform background checks to ensure that you do not have a history that might suggest a risk (e.g., criminal record, history of fraud).
Legal Compliance: In certain industries (e.g., healthcare, finance, education), background checks may be legally required to comply with regulations and to avoid negligent hiring claims.
Trustworthiness: For roles that involve sensitive information, financial responsibilities, or access to confidential data, background checks help assess the trustworthiness and integrity of potential employees.
Cultural Fit and Company Reputation: Some companies also consider aspects like an individual's reputation or public behaviour as part of protecting the company's image and culture.
These checks ensure the hiring of reliable, qualified, and safe individuals, minimising risks and ensuring a healthy workplace environment.
Q: What if I can't remember exact dates of school/old job etc?
A: Please provide the information as close as you can to the correct information that you have already shared in your CV with your prospective recruiter. We will present the findings sourced from the appropriate authority and highlight any gaps.
Q: How will my data be processed?
A: Your data will be kept secure and processed compliantly. Explore more details by reading Veremark’s Data Protection Policy. Please note Veremark is ISO27001 and SOC2 certified and follow the highest levels of data protection.
Q: I have answered all the questions, but it will not let me submit.
A: If you encounter any difficulties in submission, it may indicate that there is a missing field or answer. Kindly review your answers on each page and provide the necessary information. The missing answer is clearly highlighted in red under each question.
Please note that the screenshot below is just an example. The fields shown may vary depending on the type of background check requested and any missing information that requires your completion.
Additionally, please ensure that any documents you upload are smaller than 5MB in size.
Q: What is the difference between an Education check and a Professional Qualification check?
Education verification checks - Confirms your degree, any honors received, and your graduation/completion date directly with your school/university registrar.
Professional Qualification checks -Verifies your professional certifications, memberships, or qualifications to ensure they are valid, up to date, and in good standing. This helps confirm that you have the required skills and credentials for the job.
Q: How long do I have to submit my information?
A. Your secure link expires in 30 days but you should submit as soon as possible to avoid any delays to your start date.
Any progress you make whilst filling out the form will be saved and you can come back at any point before the expiry date. Just click on the link in the original email you received to land back at your previous saved stage.
Please reach out to support@referoo.com.au or through the Referoo Chatbot on any Referoo page if you have any questions!